We will start off with easy non-damaging steps: It is worth your time and money to get it and image your machine’s main harddrive to an external drive. If you own a Western Digital external drive, you can use it for free. Before you get adventurous, check out “Windows System Restore.” Make sure it is enabled and make a restore point RIGHT NOW!Īlso, check out a disk imaging software like Acronis. We are about to do some stuff which might wreck your operating system and laptop software. There are also two main driver vendors: Wacom and everyone else (including N-trig, which is now Microsoft). I am also not a programmer, so be patient with me.īackground: There are two main driver types of pen and tablets: RealTimeStylus (which seems to be all Microsoft) and Wintab. This is all Windows and has NOTHING to do with Apple devices. Here is my process for making the device work. This negates the argument of “not powerful enough” or “non-standard pen tablets so you need to just give up!” I have been able to make Toon Boom products run and run well on even the most wimpy of processors with integrated graphics, using a variety of pen input devices from Wacom, N-trig, Microsoft, and even unidentified vendors creating generic tablets. The program is targeted to Wacom tablets (especially Cintiqs) on high powered PC’s. Every machine is different and Toon Boom simply does not have the manpower to test every machine. Finding the solution to your pen problems is really hard and time consuming. Even Wacom devices now include a bunch of different driver needs. Every device has drivers that are a bit different. The harsh truth: Windows Pen standards are a mess. If you’re using a Wacom device, it must be some odd standard.Your video card is not powerful enough.Here is what I’ve learned:įirst: Do not listen to the stock advice often given: Troubleshooting these problems can also make you insane and take a long time. It can be bad enough to make you toss your machine in the trash. There may be tremendous lag in seeing a drawn line. When it works, the ink may flow from the wrong spot on the screen. Sometimes the pens can work outside the program, but refuse to function at all in the Toon Boom program. The pen and ink problems cover a huge range of problems. This includes anything from desktop workstations hooked to Wacom Cintiqs down to low powered laptops with pen enabled screens. However, be assured you can make Toon Boom work on a variety of Windows machines and devices. By saying “a long time,” I’m talking about more than a decade. Pen issues have plagued Toon Boom products for a long time. I thought it was pretty hilarious at the time and I got a lot of positive feedback. The lines were insane and the wait was many, many hours. The second cartoon was done at a time when people were entering crowded DMV’s to get their new driver’s license which would enable them to fly in airplanes. By January 23, I felt enough people knew of the threat to create two cartoons: Yes, the American Public was preoccupied with Democratic Primaries and impeachment hearings, but many were also aware of the new virus in Wuhan. Yet, the news of Coronavirus was trickling into the media. But the public really was not following the epidemic. On that same day, I tried to buy face masks for our office and discovered a disturbing problem: They were all sold out. Not until January 20 was there official acknowledgement the virus could spread from person to person. Experts were downplaying it as a minor hazard compared to influenza. It’s easy to forget how early most of us knew Covid-19 could become a real problem. It is a lot of fun and it keeps me drawing. Our clients can rely on us to share progress as we move forward in developing software for Apple’s new chipsets.I do a weekly cartoon for the newspaper health section. Ensuring optimal stability and performance on this new platform requires ongoing work from our development team, and we currently expect to have software compatible with the new system architecture available in the new year.Īt this time, we recommend that our customers delay purchases of computers powered by the Apple M1 chipset until we have announced compatible versions of Harmony and Storyboard Pro. Toon Boom is in the process of developing new versions of Storyboard Pro and Harmony which will be compatible with Apple’s new chipsets. The first Macs powered by the Apple M1 chipset were released on November 17, 2020.Īrtists and animation professionals should be aware that major hardware architecture changes introduce compatibility issues, particularly with complex graphics and video production software. For more information: Īpple is in the process of transitioning their line of macOS computers to a new ARM-based hardware architecture. UPDATE: Harmony 21.1 and Storyboard Pro 20.1 and onwards are compatible with Apple Silicon.
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